The Xpert Mission

The Xpert goal is to guarantee customer satisfaction. Our technicians create customized treatment and maintenance plans based on the individual needs of each customer. As a result, we take pride in our continual training and education to ensure the most competent staff to secure our sincere commitment to customer satisfaction. We at Lawn & Pest Control Xperts will meet our customers’ needs by always using the latest products that keep families and pets protected, and also friendly for the environment.

The Xpert Guarantee

The satisfaction of our customers is a top priority to us. As a result, Lawn and Pest Control Xperts guarantee services to secure 100% customer satisfaction.

Lawn Mowing Guarantee

Our lawn mowing service is weekly only. Our season starts the first week of April and ends the last week of October. Based on a 30 week season. Our service will be on the same day every week, weather permitting. If it rains and we were unable to perform service we will perform service within 48hrs, weather permitting. We bill our lawn mowing season on a 26 week season and allow up to four (4) *skips if you start in April. If you start after April we only allow two (2) *skips. If your lawn is flooded with water, it doesn’t count as a skip. L&PCX will perform and charge the same as long as 70% of service area is available to be serviced. *Skips- are no cuts/ mowing because of customer requests. L&PCX must be notified prior to day of service, can’t skip at the time of service. Your services with Lawn & Pest Control Xperts are listed as AUTOMATICALLY RENEWING. This means we will automatically begin your services listed at the appropriate time next season. If you prefer to change any services or have any questions about your automatically renewing account, please don’t hesitate to call or email us at any time. Otherwise, the services will be automatically scheduled.

Pest Control Guarantee

Our one-time treatment comes with a 30 day warranty (will return one time).  A scheduled service day will be established between L&PCX and the customer for the service and customer agrees to make the premises available for service.  If the premises are not available for treatment at the appointed time on the regular service day, L&PCX will service the outside of the residence and leave a record of service on customer’s door. Customer agrees to pay the normal charge for this outside service.  L&PCX will service the inside of the residence at no additional charge if requested by the customer.  Although L&PCX agrees to return and retreat affected areas, L&PCX cannot guarantee against re-infestation of pests from neighboring areas nor does L&PCX guarantee complete elimination of pests.

CUSTOMER OBLIGATIONS: Customer understands that the results of service are relative to and dependent upon the cooperation of the customer as to housekeeping, sanitation, maintenance, and accessibility of areas to be serviced.  Customer agrees to cooperate with L&PCX as reasonably necessary to facilitate treatment and control. Accessibility of areas to be services, and customer agrees to cooperate with L&PCX as reasonably necessary to facilitate treatment and control.

Lawn Care Guarantee

We offer a money back guarantee for our ongoing customers with (5) Five application or more treatments, and will refund your last service payment. Result may vary. Your services with Lawn & Pest Control Xperts are listed as AUTOMATICALLY RENEWING.

This means we will automatically begin your services listed at the appropriate time next season. If you prefer to change any services or have any questions about your automatically renewing account, please don’t hesitate to call or email us at any time. Otherwise, the services will be automatically scheduled.